SAML Tracer Logs:
- Open the SAML tracer from the Browser toolbar
 
- Keep the SAML tracer window open
 
- Perform SSO/Test configuration and reproduce the issue.
 
- Go to SAML tracer window
 
- You will get the option to Export SAML Tracer Log in a file (On top menu bar). Save the logs to a file, choose ‘None‘ when prompted and send us this file.
 
If the problem persists, please contact us at joomlasupport@xecurify.com or Click here to contact us for support. It would be helpful if you could share your use case with us.