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Knowledge Base
Atlassian
I’ve multiple atlassian apps on same server but when I switch from one app to another, I’m signed out from the previous app. How to avoid this?
How to install miniOrange SAML SSO plugin on Atlassian Crowd?
Can I extend my free trial?
All my new users are getting assigned to one group, how can I prevent that?
Unable to install your add-on after setting up external database. Please assist.
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Drupal
I want to configure SSO for Drupal but the applications list in the admin interface doesn’t have Drupal as an option for an app. How can I add application for Drupal?
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General
How do I gain access to my website if I get locked out?
I am getting the fatal error of call to undefined function json_last_error(). What should I do?
How to enable PHP cURL extension? (Pre-requisite)
I am getting error – curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set.
I have installed plugins which limit the login attempts like Limit Login Attempt, Loginizer, Wordfence etc. Is there any incompatibility with these kind of plugins?
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Joomla SAML
Why am I getting redirected to Joomla site instead of IDP when I click on Test Configuration?
Why am I getting missing table error, while updating Joomla SAML plugin ?
How to resolve the Fatal error: Cannot declare class, because the name is already in use?
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LDAP Authentication
I want to use LDAP/AD credentials to login to office 365. Is this possible?
Does your plugin support multiple LDAP servers?
Are multiple domains in the same AD forest supported?
I lost admin access when I enabled LDAP Login due to misconfiguration. How do I get back administrator access?
Does the LDAP plugin support mapping multiple LDAP Groups to multiple Roles?
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Licensing
I need to purchase a new license key. How do I do that?
I just purchased a Premium Plan. Where do I find my license key?
I just made payment for the paid plan. I still see that I am on the free plan. What should I do?
I have purchased a premium license for single instance of the WordPress SAML Plugin and used it on my test site. How do I free the license key to use it on my production site?
I have purchased a premium license for single instance of the Joomla SAML Plugin and used it on my test site. How do I free the license key to use it on my production site?
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OAuth / OpenID Connect
When I try login, I get redirected to a page http://< domain-name >/oauthcallback and it says page doesn’t exist.
Getting ‘403 – Forbidden Error. You are not allowed to access this address. If the error persists, please contact the website webmaster.’ error while accessing WordPress site after clicking on Sign In.
After installing OAuth Client plugin while registering I got an error message “Request Error: couldn’t connect to host”.
I purchased the premium OAuth Client plugin and merged it with free plugin, but its still asking me to upgrade. Unable to see refresh license button.
How to map roles to user/group?
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OTP Verification
Is it possible to translate the plugin?
Is it possible to customize the message that is going to the user?
How do I check how many SMS/Email Transactions I have left?
How do I generate my transaction reports?
How do I set my own SMS or Email OTP Message Template?
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SAML Single Sign On
I’m trying to setup miniOrange on our WordPress multisite install. The test config succeeds, but I am redirected to our SAML login page after authentication Please could you advise on how to diagnose this?
I have followed the guide given in the plugin but I get an error in Azure AD – Application with identifier ‘abc.com/wp-content/plugins/miniorange-saml-20-single-sign-on’ was not found in the directory.
I see the error “we could not sign you in, please contact your administrator” during login.
When I try to login to register my production server I get the following error – Fatal error: Uncaught Error: Call to undefined function json_last_error() in /var/www/html/abc/wp-content/plugins/miniorange-saml-20-single-sign-on/login.php:960
If you are getting any error during SSO or Test Configurations, please send us the SAML Tracer logs for troubleshooting the issue by following steps.
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Social Login
After logout I am redirected to blank page?
How can i put social login icons on a page without using widgets?
Social login icons are not added to login/registration form.
How can I redirect to my blog page after login?
Can I configure my own apps for Google, Facebook and Twitter?
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Two-Factor Authentication
How do I gain access to my website if I get locked out?
When I enter my authentication code and click on Validate, I got redirected back to the login page. I am stuck in a loop and I am not able to login. Why is this happening?
I want to change the email address to which the verification email is being sent / I want to change my email address registered with miniOrange.
I have setup Email Verification as my 2 FA method. But when I click on the ‘Accept Transaction’ link, I see this – ‘You are not authorized to perform this action’. How do I login?
My phone is lost, stolen or discharged. How can I login?
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