Frequently Asked Questions
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Knowledge Base
Atlassian
When using multiple IDPs(SAMLs Only), How do users choose IDP(Okta or Azure AD)?
What are the steps to install the Atlassian plugin?
Is it possible to combine SAML authentication(miniOrange SAML)and OAuth(miniOrange OAuth) authentication?
How do I determine my server pricing?
I don’t want Single Sign On to be used for allowing admin access. How can I disable it?
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Drupal
I want to configure SSO for Drupal but the applications list in the admin interface doesn’t have Drupal as an option for an app. How can I add application for Drupal?
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General
What if credit card I am using for payment is getting declined?
How to Capture SAML Tracer logs ?
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How to enable PHP cURL extension? (Pre-requisite)
I want to change my email address registered with miniOrange.
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Joomla SAML
Why am I getting redirected to Joomla site instead of IDP when I click on Test Configuration?
Why am I getting missing table error, while updating Joomla SAML plugin ?
How to resolve the Fatal error: Cannot declare class, because the name is already in use?
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LDAP Authentication
How to allow only users of particular AD groups to authenticate?
I am getting an error while trying test connection. Can you help?
I can connect to LDAP server through the command line(using ping/telnet) but get an error when I test connection from the plugin.
Is there anything special we need to do to allow LDAPs?
I want to use LDAP/AD credentials to login to office 365. Is this possible?
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Licensing
I just purchased a Premium Plan. Where do I find my premium plugin and license key?
I just made payment for the paid plan. I still see that I am on the free plan. What should I do?
I have purchased a premium license for single instance of the Joomla SAML Plugin and used it on my test site. How do I free the license key to use it on my production site?
I need to purchase a new license key. How do I do that?
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OAuth / OpenID Connect
After installing OAuth Client plugin while registering I got an error message “Request Error: couldn’t connect to host”.
I purchased the premium OAuth Client plugin and merged it with free plugin, but its still asking me to upgrade. Unable to see refresh license button.
How to map roles to user/group?
Is there any way to limit the access to a specific group of people?
When I try login, I get redirected to a page http://< domain-name >/oauthcallback and it says page doesn’t exist.
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OAuth Server
What is “Map Custom Attributes” and how do I use it?
How to use WordPress as an OAuth2 Server to do Single Sign-On (SSO)?
Wordfence pointing SuspiciousCode:PHP/spamLink. This file appears to be installed or modified by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The issue type is: SuspiciousCode:PHP/spamLink Description: PHP based obfuscated backlink.
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OTP Verification
How do I change the time for which the OTP stays valid?
How do I change the length of the OTP?
Is it possible to change the Email Address of the email I receive?
How do I show a country code drop-down on my form?
My wordpress dashboard is not accesible anymore as it is asking to put the OTP on a number which I did not configure. Can you look in this urgently?
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SAML Single Sign On
My test configuration was successful but when I try to log in I am stuck in a redirect loop.
We would like to have a separate URL for SSO login. Is this available in the plugin?
Webpage crashes when trying to do SSO in a xampp environment with php 5.4 ?
How do I upgrade the free plugin to the premium version?
Unable to find a certificate matching the configured fingerprint.
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Social Login
After logout I am redirected to blank page?
How do I center the social login icons?
I am getting an error while logging in with Facebook. This URL Is Blocked. The URL http://social.xecurify.com/moas/openid-connect/client-app/callback has been blocked from Facebook.
I installed the plugin and my website stopped working. How can I recover my site?
I want to change the email address with which I access my account. How can I do that?
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Two-Factor Authentication
How do I enable device limits? I would like to limit user to 3 devices max.
I have a soft token based 2FA method like Google / Authy / miniOrange Authenticator and I get Incorrect OTP even when I enter the correct OTP. What should I do?
How do I translate the plugin in a language of my choice?
How do I gain access to my website if I get locked out?
When I enter my authentication code and click on Validate, I got redirected back to the login page. I am stuck in a loop and I am not able to login. Why is this happening?
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