Contact Us
Contact Us
Frequently Asked Questions
All Site
Post
Page
Knowledge Base
FAQs
Portfolio
Documentation
Windows Single Sign On
Instructions to use miniOrange Windows Authentication plugin
How do I add login Link to post/page/blog ?
I logged in to my Identity Provider and it redirected to WordPress, but I’m not logged in. There was an error – “We could not sign you in.”.
I clicked on login link but I cannot see the login page of my Identity Provider.
I’m getting a 404 error page when I try to login.
View All 9
Two-Factor Authentication
How to add SMS credits to my account?
When I enter my authentication code and click on Validate, I got redirected back to the login page. I am stuck in a loop and I am not able to login. Why is this happening?
I forgot the password of my miniOrange account. How can I reset it?
Which plan of miniorange supports role of administrator as I have “Do It Yourself Plan WP 2F”. I need to enable administrator role for all. How do I do it?
I installed 2FA plugin on my wordpress blog via email but when try to login, I get the code but not the link and when try to verify using previous link it shows unauthorised ?
View All 24
Social Login
I want to access the extended profile data?
Is it possible to show sharing icons below the post content?
I cannot see some icons in preview or on blog even though I have selected them in the plugin settings.
Why should I register?
How do I activate or download the social login premium plugin ?
View All 32
SAML Single Sign On
What are the steps to activate the plugin and where should I enter the license key?
My Single Sign On was working perfectly. But all of a sudden, it just stopped working. Why ?
Which encryption and signing algorithms are supported by the plugin?
Does the plugin have encrypting and/or signing certificates?
Can the plugin import metadata configuration information?
View All 34
OTP Verification
Is it possible to translate the plugin?
“I am using your OTP Verification plugin. I am getting this error. [ curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set. ]” What do i do?
How do I configure my Gateway URL ?
How to set up my form? How to enable OTP Verification for my form?
Error : There was an error sending OTP. What does this mean?
View All 23
OAuth Server
Wordfence pointing SuspiciousCode:PHP/spamLink. This file appears to be installed or modified by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The issue type is: SuspiciousCode:PHP/spamLink Description: PHP based obfuscated backlink.
How to use WordPress as an OAuth2 Server to do Single Sign-On (SSO)?
What is “Map Custom Attributes” and how do I use it?
View All 3
OAuth / OpenID Connect
I have already configure the Custom redirect URL after logout URL in Sign In Settings->Advanced Settings. But it redirects me to providers login page after I click on Logout. How can I go back to homepage/other page?
After I click on logout, it sends me back to homepage. But when I try to login with other user, it doesn’t ask me to login but automatically logs me in with same User
Getting error : ‘Username not received. Check your Attribute Mapping configuration.’ OR Getting Error : ‘Email not received. Check your Attribute Mapping configuration.’
Getting Error : ‘Invalid Response’
How to map Custom Attributes?
View All 13
Licensing
I need to purchase a new license key. How do I do that?
I have purchased a premium license for single instance of the Joomla SAML Plugin and used it on my test site. How do I free the license key to use it on my production site?
I just made payment for the paid plan. I still see that I am on the free plan. What should I do?
I just purchased a Premium Plan. Where do I find my premium plugin and license key?
View All 4
LDAP Authentication
How do I configure Attribute Mapping in the LDAP plugin?
Does the LDAP plugin support mapping multiple LDAP Groups to multiple Roles?
I lost admin access when I enabled LDAP Login due to misconfiguration. How do I get back administrator access?
Are multiple domains in the same AD forest supported?
Does your plugin support multiple LDAP servers?
View All 10
Joomla SAML
I want to change my Joomla instance, How can I free my license?
I logged in to my Identity Provider and it redirected me to Joomla site, but I’m not logged in?
When I click on SAML login link to login I am redirecting back to Joomla site home page?
How to add login link or button to my Joomla site login page ?
How to setup SAML SP SSO Plugin ?
View All 8
General
“I installed the plugin and my website stopped working. How can I recover my site?” is locked I installed the plugin and my website stopped working. How can I recover my site?
I am getting error – curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set
Wordfence pointing SuspiciousCode:PHP/spamLink. This file appears to be installed or modified by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The issue type is: SuspiciousCode:PHP/spamLink Description: PHP based obfuscated backlink.
How to Capture SAML Tracer logs ?
What if credit card I am using for payment is getting declined?
View All 17
Drupal
My Users are not being prompted for 2-factor during login. Why?
Is there any limitation on the transactions of other authentication methods (QR Code Authentication/Google Authenticator), like for OTP Over SMS there is a limit of 5 transactions in free version of the module?
I have a soft token based 2FA method like Google / Authy / miniOrange Authenticator and I get Incorrect OTP even when I enter the correct OTP. What should I do?
How do I gain access to my website if I get locked out?
I have setup Email Verification as my 2 FA method but when I click on the ‘Accept Transaction’ link, I see this – ‘You are not authorized to perform this action’. How do I login?
View All 18
Atlassian
Fix “An error occurred.” issue in User Groups tab
When should I use on-the-fly group mapping and when should I use manual group configuration?
How do I assign customers to the same group name as IDP (a group may be new or pre-existing)?
How can I assign groups to the user?
I cannot find my attribute in the drop-down for configuring attributes in the Configure IDP tab.
View All 42