Plugin prices are based on the number of users in your Atlassian product. Use below information to select user tier while purchasing the plugin:
- For JIRA 7.0+ : As JIRA service desk is packaged with JIRA 7.0 and later versions, your plugin user tier should match the maximum tier of the JIRA application licenses, e.g. If your JIRA software license tier is 50 users and JIRA ServiceDesk license tier is 10 agents, you’ll need to purchase the plugin for 50 users.
- JIRA versions prior to 7.0, Confluence, Bitbucket, Bamboo and Fisheye: Here the user tier for the plugin should match your Atlassian product user tier.
- Crowd: Please contact us at firstname.lastname@example.org for pricing details of Crowd premium SSO plugin.
Note: Even if fewer users want to use the plugin than your Atlassian product license, the user tier of the plugin should still match exactly to the server license.