Atlassian

SAML

• When should I use on-the-fly group mapping and when should I use manual group configuration?
• How do I assign customers to the same group name as IDP (a group may be new or pre-existing)?
• How can I assign groups to the user?
• I cannot find my attribute in the drop-down for configuring attributes in the Configure IDP tab.
• During SSO user gets an error message “Not Permittted”. How can this be resolved?

Pricing

• How to generate a quote for the miniOrange plugins from the Atlassian Marketplace?
• How do I determine my server pricing?
• How does server app pricing work?

OAuth

• Fix “An error occurred.” issue in User Groups tab
• How to get Confluence OAuth Client addOn logs?
• How to get Bitbucket OAuth Client addOn logs?
• How to get Bamboo OAuth Client addOn logs?
• I am getting an error “We couldn’t sign you in. Please contact your Administrator.” while login. How do I resolve this ?

Licensing

• How can I get a developer/testing/QA license for the Atlassian apps?
• How to upgrade to the miniOrange plugin’s licensed user-tier?
• Add-on licensing renewal is yearly or monthly?
• Can I extend my free trial?