Shopify B2B

Can I use SSO for employees and email OTP for customers on Shopify Plus Customer Accounts?

575 views August 19, 2026 0

Yes, you can enable employees to log into Shopify Plus Customer Accounts using SSO while allowing customers to continue using Shopify's default email OTP login. With the Shopify Customer Accounts Login application, you can configure flexible login methods so that employees can access a company-branded swag store using their corporate IDP credentials.

At the same time, customers can log in with the standard email OTP flow, or even phone OTP & username-password, ensuring a seamless experience for both employee-only and public storefronts.

Key benefits of miniOrange's Single Sign-On (SSO) application for Shopify Plus:

  • Customer Accounts login methods: employees use SSO while other users continue with email OTP, phone OTP, or username-password login
  • Supports SSO via multiple corporate identity providers (Okta, Microsoft Entra ID, Keycloak) using SAML, OAuth, OIDC
  • Works across both Legacy and the newer account system
  • Customizable login page to match company branding
  • Ensures secure access to corporate internal stores without affecting public storefronts

For setup assistance, please feel free to contact our team.

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