Shopify Archives - Knowledge Base

When I try to perform SSO, I get the error message “Shopify Plan Expired”

533 views March 17, 2022 0

When I am trying to perform OTP Login, it gives me an alert saying “Error error.”

715 views April 21, 2022 0

I have installed the application but I can’t see the OTP Login widget on my Signup/Login popup.

428 views April 21, 2022 0

On clicking Login with OTP widget nothing happens. I am not able to see the popup.

439 views April 21, 2022 0

I have installed the application but I can’t see the OTP Login widget on my Login Page.

436 views April 21, 2022 0

Is it possible to customize “Login with miniOrange” button according to my Shopify store theme?

344 views April 21, 2022 0

Is there any limit on the OTPs for spam protection?

872 views April 21, 2022 7

I want OTP over user registration for my Shopify Store. Is it possible via 2FA – OTP Login Application?

276 views April 21, 2022 2

I don’t want OTP Login functionality. What other features do you offer?

186 views April 21, 2022 0

I want to opt for a higher plan of 10k or more OTPs. Where can I upgrade?

121 views April 21, 2022 0

I am not able to receive the OTP on my phone number for OTP login on my Shopify store.

1022 views April 21, 2022 5

After performing OTP Login, I want my customers to redirect to collections or discount offer page.

705 views April 21, 2022 4

How do I set my own SMS or Email OTP Message Template for Shopify store?

745 views April 21, 2022 1

I want to redirect all the blocked users to a page of my shopify store.

144 views July 3, 2023 0

How can I resolve the ‘You need to setup your custom app!’ error page, even after the configurations are correct?

221 views July 6, 2023 0

Is the miniOrange Shopify SSO app compatible with SSO from multiple IDPs?

179 views August 28, 2023 0

How do I upgrade to a different plan in the Shopify Firewall – IP Restrict application?

133 views August 22, 2023 0

Will my site rank in countries I block?

94 views July 3, 2023 0

How can I test if my configuration/ application is running correctly?

154 views July 3, 2023 0

If I block a country, and whitelist a few. How can I achieve this?

244 views July 3, 2023 0

If i restrict a country my ads are also being blocked and google says ”destination mismatch”

110 views July 3, 2023 1

I want to block a country but still would want certain IPs / people to access my store from that country

96 views July 3, 2023 0

I have blocked a country and still I am getting visitors from that country

173 views July 3, 2023 0

I need to block all the countries except the US, since I only sell in that country. Should I block all the other countries other than the US?

146 views July 3, 2023 1

The firewall IP restrict application not working anymore as I have redone everything on my site, i.e. installed a new theme, and everything

177 views May 16, 2023 0

Can I change the appearance of my password page?

166 views November 20, 2023 2

How to display the Discord Login button on my Shopify Store?

247 views November 29, 2023 1

I need to delete the application. How can I remove all the code from my theme?

433 views July 3, 2023 1

Is it possible to restrict someone from buying certain products?

137 views December 4, 2023 0

Can I disable a lock without deleting it?

116 views December 4, 2023 0

Can I apply automatic discounts based on product quantity added to the cart?

129 views December 4, 2023 0

Is it possible to schedule my lock so that I may use it anytime I want?

164 views December 4, 2023 0

I need more custom features or have specific requirements. What should I do?

132 views December 4, 2023 0

When I click on Setup IDP, I am redirected to https://store.xecurify.com/moas/login. How can it be resolved?

283 views January 18, 2024 0

How to enable or disable the reCAPTCHA in Shopify?

843 views February 28, 2024 1

Where do I find my Collaborator Request Code on Shopify?

1152 views February 28, 2024 1

What is the Phone Sync feature in the OTP Login Application?

184 views February 28, 2024 0

Can I apply automatic discounts based on customer tags?

156 views December 4, 2023 0

How to pay for Shopify customisation/support.

179 views August 22, 2023 0

After performing SSO, I am redirected to the home page and if I visit the /account/login page, it seems I am not logged in.

406 views March 17, 2022 0

Since I changed my theme, the application has stopped working for me

146 views July 3, 2023 0

How to remove/uninstall application code from your live theme?

370 views November 23, 2023 0

How do I create a lock on a specific product or collection based on the user’s location (Country, Region, State)?

301 views January 11, 2024 0

I have stored the Discord UserID in Metafields, but I cannot see it on the Customer Profile Page.

189 views November 29, 2023 0

How can I prevent products from appearing in search results on my Shopify store?

128 views August 22, 2024 1

How can I hide links that take users to locked content?

184 views September 5, 2024 0

How can I limit a product to be purchased only once by a new customer?

175 views September 11, 2024 0

How to apply lock on checkout in Shopify?

474 views November 6, 2023 0

How do I allow or restrict access to my Shopify Store based on the user’s region?

580 views January 11, 2024 1

Is it possible to synchronize the Shopify inventory between these two locations?

171 views September 20, 2024 0

How to restrict or allow access to content based on city in Shopify?

322 views October 14, 2024 0

How can I restrict access to my Shopify collection with a passcode?

228 views October 21, 2024 1

How to sync Shopify store with Sanmar and Alphabroder inventory?

327 views November 14, 2024 0

How to integrate OTP on checkout to avoid spam orders?

245 views November 29, 2024 0

How to assign Discord roles based on Shopify product?

579 views January 6, 2025 0

How can I make my Shopify swag store accessible to employees only?

227 views January 13, 2025 0

How to restrict my Shopify store access to dealers only who can view and purchase products?

221 views January 20, 2025 0

How to whitelist the miniOrange IP addresses in Cloudflare?

427 views January 22, 2025 0

What happens if I exhaust my allocated unique user count for my SSO plan?

221 views January 28, 2025 0

I have followed the steps to set IdP but where can I check SSO?

859 views November 30, 2021 0

How to Find and Accept a Collaborator Request on Shopify?

629 views March 3, 2025 0

What are Customer Accounts in Shopify?

281 views December 18, 2024 0

What are Legacy Customer Accounts in Shopify?

552 views December 18, 2024 0

Why am I seeing errors like “Page is redirecting to an unsupported URL” or “Page failed to load due to an error”?

765 views April 1, 2025 2

How to whitelist domains in the OTP Login application?

188 views April 14, 2025 1

How can I make the Add to Cart option available only to logged-in users?

201 views January 11, 2024 0

Can I alter the message that the user sees when he is restricted?

197 views December 4, 2023 0

How do I make specific products or collections visible only to VIP users?

468 views January 11, 2024 0

How to lock a Shopify Store based on a user’s email subscription status?

360 views January 11, 2024 0

How can we allow/restrict access to the Shopify Store from multiple Locations (Countries)?

735 views January 11, 2024 0

How to restrict/allow access to content based on IP address?

282 views September 5, 2024 1

How to hide the Add to Cart button on product pages in Shopify?

1146 views September 6, 2024 0

How to Hide Price of Products on Shopify Store?

301 views September 11, 2024 0

Unable to preview Store / Theme after enabling Single Sign-On (SSO) on my Store

152 views April 28, 2025 0

Is your app capable of importing products from SanMar, Alphabroder, and S&S Activewear?

302 views April 28, 2025 1

How to disable Single Sign-ON (SSO) on your Shopify?

397 views May 12, 2025 0

When I am trying to perform SSO, I am getting “Invalid Attributes Received”.

1486 views March 17, 2022 4

How can I map different attributes of my IdP?

760 views November 30, 2021 2

Why am I getting an invalid or missing reCAPTCHA token error while using SSO?

2339 views June 14, 2024 5

What should I do if my X.509 certificate expires in the Shopify SSO Application?

231 views August 28, 2024 0

What should I do if my X.509 certificate in Microsoft Entra ID has expired?

439 views August 14, 2024 0

Where can I get the Multipass token for Shopify Plus SSO?

584 views January 20, 2025 1

How do I upgrade to a different plan in the Shopify SSO application?

244 views September 12, 2023 0

What happens if a merchant does not upgrade their plan after receiving Shopify SSO usage exceeded notification?

193 views September 12, 2023 0

SSO was working fine initially but now I am getting redirected to the /password page as I perform SSO

1150 views November 30, 2021 1

Is there a way to restrict access to my Shopify store only to a select group of individuals from my Identity Provider (IDP) whose accounts I have personally created or added?

204 views July 26, 2023 0

After performing SSO, I want my customers to redirect to the collections or discount offer page

572 views November 30, 2021 2

When I am performing SSO, I am getting ‘Please verify if Shopify App is installed’ error.

278 views May 16, 2023 0

How to disable Shopify’s default login and enable Microsoft Azure sign-in for customers?

362 views March 18, 2025 0

Are miniOrange apps compatible with Shopify’s Horizon theme update?

227 views May 30, 2025 0

How to restrict access to product variants in Shopify?

352 views October 14, 2024 0

How to connect your own identity provider to Shopify customer accounts?

460 views January 13, 2025 1

How to configure SSO for your Shopify Plus store on Customer Accounts?

231 views December 18, 2024 0

How do I enable the SSO application’s auto redirect to IDP feature on my Shopify store?

441 views August 2, 2023 0

How can I redirect users to different pages after SSO depending on where the initiating SSO URL Link is placed?

512 views July 17, 2023 0

How to Redirect New Customer Accounts (Users) to a Specific Page instead of the Orders Page?

403 views August 23, 2024 0

Why am I seeing the error “Mobile Number entered is invalid” in the OTP Login app?

860 views June 30, 2025 6

Set up automatic discounts based on Shopify customer tags in the LockOn application?

323 views July 15, 2025 0

How can users be redirected back to the source page after logging in with SSO?

140 views July 23, 2025 0

Auto-create Shopify customers when users log in via Azure AD B2C for the first time

136 views July 31, 2025 0

External B2C customers log into Shopify using Azure AD B2C

149 views August 1, 2025 0

Is there a way to allow customers to access different Shopify storefronts based on Salesforce attributes?

96 views August 1, 2025 0

Auto-create customer account in Shopify when a user logs in through Salesforce for the first time

99 views August 1, 2025 0

Configure a Login Flow & let Salesforce Users Buy on Shopify and Access Third-Party Platforms

60 views August 1, 2025 0

Enabling SSO on Password Protected or Shopify Development Stores

123 views August 6, 2025 0

Is there a way to use short-lived JWT tokens for security while keeping users logged into Shopify?

174 views August 8, 2025 0

If I log in with PingFederate, will Shopify customer tags be added based on my PingFederate role?

69 views August 8, 2025 0

How do I ensure Single Logout from both PingFederate and Shopify?

173 views August 8, 2025 0

How to limit access to Shopify Hydrogen content for B2B vs B2C customers?

124 views August 19, 2025 0

How do I connect my Shopify store to Moodle LMS for selling online courses?

135 views September 2, 2025 0

How can I create a subscription model for Moodle courses on Shopify?

158 views September 2, 2025 0

How to sync customer data between Shopify and Moodle?

72 views September 2, 2025 0

What is the best Shopify Moodle integration for online course creators?

93 views September 2, 2025 0

Can SSO data be used to create customer segments in Shopify?

78 views September 11, 2025 0

How do I manage session timeouts when redirecting users between Shopify stores?

244 views September 11, 2025 0

Is it possible to auto-login a user into Store B after logging into Store A?

146 views September 11, 2025 0

Is it possible to log in once and access all Shopify stores under the same brand?

244 views September 11, 2025 0

How to share a customer user session across multiple Shopify Plus stores?

176 views September 16, 2025 0

Can I let users log into my Shopify Plus store and my community forum with the same SSO login?

102 views September 16, 2025 0

How to implement access control on your Shopify storefront?

133 views September 16, 2025 0

How can I restrict Shopify store page access to only logged-in customers?

308 views September 16, 2025 0

How to create a members-only Shopify store and restrict access to it?

668 views September 16, 2025 1

How to lock Shopify products by specific customer tags or groups?

214 views September 16, 2025 0

How to restrict user access to content on your Shopify store?

129 views September 16, 2025 0

How to lock your Shopify store to customers who are not logged-in?

159 views September 16, 2025 0

How to sync the product catalog between Shopify and LearnWorlds?

80 views October 1, 2025 0

How to automate course enrollment in LearnWorlds from Shopify Store orders?

125 views October 1, 2025 0

What are the steps to implement Shopify LearnWorlds integration?

95 views October 1, 2025 0

How to Configure Taqnyat Gateway on the Shopify store using SMS Notifications App?

120 views October 9, 2025 0

How to Configure Taqnyat Gateway on the Shopify store using OTP Login App?

107 views October 9, 2025 0

Can I make my Shopify storefront visible only to employees from approved companies?

113 views November 13, 2025 0

Can I connect my company’s Azure AD or Okta account so employees can log in to the Shopify B2B storefront?

63 views November 13, 2025 0

Can I automate provisioning of Shopify customers when a new employee signs in?

92 views November 13, 2025 0

Can I use a single login page for both B2B and retail customers in Shopify?

87 views November 13, 2025 0

How to allow users authenticated via SSO to complete their checkout while restricting others?

133 views November 20, 2025 0

Is it possible to replace OTP login for B2B customers on Shopify?

222 views April 30, 2025 0

How to replace the email-based OTP login step for Shopify B2B users?

362 views April 30, 2025 2

Can we replace Shopify’s one-time code login while using the B2B feature in Customer Accounts?

273 views May 6, 2025 0

How to Show or Hide Shopify Products by Country or Region?

1088 views December 29, 2025 0

How do I migrate to the new Discovery Endpoint in the Store as IdP application in Shopify?

109 views January 27, 2026 0

Migrate Shopify Legacy Customer Accounts to New Customer Accounts if I’m using SSO?

96 views March 17, 2026 0

How to Create a Private Collection in Shopify? (Step-by-Step Guide)

323 views March 18, 2026 0

Magic Links for Shopify: How to Enable Secure Direct Store Access

97 views March 18, 2026 0

Can I still use email password login and password recovery with new Shopify customer accounts?

267 views March 17, 2026 0

Can I run wholesale and DTC on a single Shopify store with different login flows?

82 views March 18, 2026 0

How do I get role-based or company-based access after B2B login on Shopify?

89 views March 17, 2026 0

What happens to my existing customer accounts when I upgrade from legacy to new Shopify customer accounts?

124 views March 17, 2026 0

Can I keep email & password login after migrating from Shopify legacy customer accounts?

83 views March 17, 2026 0

Will my custom login page and branding break when I leave Shopify legacy accounts?

68 views March 17, 2026 0

How to switch from legacy accounts to customer accounts in Shopify?

109 views May 11, 2026 0

How do I configure Single Logout (SLO) for a SAML identity provider?

79 views May 26, 2026 0

Can I centralize company information collected during Shopify B2B registration?

45 views June 19, 2026 0

Can I collect company details using a custom Shopify B2B registration form?

47 views June 19, 2026 0

Can I audit and monitor everything AI coding tools and AI agents do in my Shopify store?

35 views August 5, 2026 0

How to control what an AI agent can access in a Shopify store?

33 views August 5, 2026 0

How can I securely give developers access to Shopify through Claude, Cursor, or other AI coding tools?

43 views August 5, 2026 0

How do I securely manage developer access to Shopify Dev MCP?

180 views August 5, 2026 0

What are the differences between legacy and new customer accounts (e.g., login methods, features)?

138 views March 18, 2026 0

Can I allow users to register multiple email domains under a single B2B company in Shopify Plus?

96 views December 24, 2025 0

How can I add a “Create Company Request” option to my Shopify storefront for B2B contacts?

89 views December 24, 2025 0

Can legacy B2B customers log in to Shopify customer accounts using email & password?

69 views December 24, 2025 0

Can I use email-password, SSO, phone OTP or social login instead of email OTP on Shopify Plus?

96 views March 18, 2026 0

How do I migrate from legacy to Shopify customer accounts without losing email-password login?

116 views March 18, 2026 0

Can I add email-password sign-up for Shopify Plus Customer Accounts?

90 views December 24, 2025 0

Can I enable social login instead of email OTP on Shopify Plus Customer Accounts?

90 views December 24, 2025 0

How to add email-password login alongside email OTP for Shopify Plus Customer Accounts?

77 views December 24, 2025 0

How to enable employees to log in with company-specific credentials on Shopify Plus?

75 views December 24, 2025 0

How can you identify over-permissioned AI agents in Shopify?

31 views August 21, 2026 0

What is the difference between Shopify API scopes and AI agent permissions?

24 views August 21, 2026 0

How can merchants revoke unused AI agent access in Shopify?

28 views August 21, 2026 0

How do Shopify audit logs help investigate AI agent activity?

27 views August 21, 2026 0

What events should be logged for Shopify AI agents?

31 views August 21, 2026 1

How can merchants monitor AI agent behaviour in Shopify?

32 views August 21, 2026 0