Shopify Archives - Knowledge Base

When I try to perform SSO, I get the error message “Shopify Plan Expired”

451 views March 17, 2022 0

When I am trying to perform OTP Login, it gives me an alert saying “Error error.”

628 views April 21, 2022 0

I have installed the application but I can’t see the OTP Login widget on my Signup/Login popup.

324 views April 21, 2022 0

On clicking Login with OTP widget nothing happens. I am not able to see the popup.

370 views April 21, 2022 0

I have installed the application but I can’t see the OTP Login widget on my Login Page.

348 views April 21, 2022 0

Is it possible to customize “Login with miniOrange” button according to my Shopify store theme?

296 views April 21, 2022 0

Is there any limit on the OTPs for spam protection?

816 views April 21, 2022 7

I want OTP over user registration for my Shopify Store. Is it possible via 2FA – OTP Login Application?

249 views April 21, 2022 2

I don’t want OTP Login functionality. What other features do you offer?

167 views April 21, 2022 0

I want to opt for a higher plan of 10k or more OTPs. Where can I upgrade?

97 views April 21, 2022 0

I am not able to receive the OTP on my phone number for OTP login on my Shopify store.

923 views April 21, 2022 5

After performing OTP Login, I want my customers to redirect to collections or discount offer page.

639 views April 21, 2022 4

How do I set my own SMS or Email OTP Message Template for Shopify store?

656 views April 21, 2022 1

I want to redirect all the blocked users to a page of my shopify store.

88 views July 3, 2023 0

How can I resolve the ‘You need to setup your custom app!’ error page, even after the configurations are correct?

184 views July 6, 2023 0

Is the miniOrange Shopify SSO app compatible with SSO from multiple IDPs?

124 views August 28, 2023 0

Allow Popups in different browsers (Chrome, Firefox, Safari, Edge) for Shopify SSO Application

563 views September 15, 2023 1

How do I upgrade to a different plan in the Shopify Firewall – IP Restrict application?

109 views August 22, 2023 0

Will my site rank in countries I block?

56 views July 3, 2023 0

How can I test if my configuration/ application is running correctly?

114 views July 3, 2023 0

If I block a country, and whitelist a few. How can I achieve this?

182 views July 3, 2023 0

If i restrict a country my ads are also being blocked and google says ”destination mismatch”

80 views July 3, 2023 1

I want to block a country but still would want certain IPs / people to access my store from that country

68 views July 3, 2023 0

I have blocked a country and still I am getting visitors from that country

102 views July 3, 2023 0

I need to block all the countries except the US, since I only sell in that country. Should I block all the other countries other than the US?

116 views July 3, 2023 1

The firewall IP restrict application not working anymore as I have redone everything on my site, i.e. installed a new theme, and everything

129 views May 16, 2023 0

Can I change the appearance of my password page?

125 views November 20, 2023 2

My products are locked, but can I also hide them from search results?

94 views November 23, 2023 0

How to display the Discord Login button on my Shopify Store?

180 views November 29, 2023 1

Why roles are not getting assigned/removed from Shopify Discord Login application?

121 views November 29, 2023 0

I need to delete the application. How can I remove all the code from my theme?

373 views July 3, 2023 1

Is it possible to restrict someone from buying certain products?

102 views December 4, 2023 0

Can I disable a lock without deleting it?

62 views December 4, 2023 0

Can I apply automatic discounts based on product quantity added to the cart?

90 views December 4, 2023 0

Is it possible to schedule my lock so that I may use it anytime I want?

105 views December 4, 2023 0

I need more custom features or have specific requirements. What should I do?

86 views December 4, 2023 0

When I click on Setup IDP, I am redirected to https://store.xecurify.com/moas/login. How can it be resolved?

245 views January 18, 2024 0

How to enable the Firewall – Country Restrict application on your Shopify Store?

272 views February 8, 2024 0

How to enable or disable the reCAPTCHA in Shopify?

741 views February 28, 2024 1

Where do I find my Collaborator Request Code on Shopify?

871 views February 28, 2024 1

What is the Phone Sync feature in the OTP Login Application?

136 views February 28, 2024 0

Can I apply automatic discounts based on customer tags?

110 views December 4, 2023 0

How to pay for Shopify customisation/support.

132 views August 22, 2023 0

After performing SSO, I am redirected to the home page and if I visit the /account/login page, it seems I am not logged in.

367 views March 17, 2022 0

Since I changed my theme, the application has stopped working for me

110 views July 3, 2023 0

How to remove/uninstall application code from your live theme?

310 views November 23, 2023 0

How do I create a lock on a specific product or collection based on the user’s location (Country, Region, State)?

215 views January 11, 2024 0

I have stored the Discord UserID in Metafields, but I cannot see it on the Customer Profile Page.

128 views November 29, 2023 0

How can I prevent products from appearing in search results on my Shopify store?

86 views August 22, 2024 1

How can I hide links that take users to locked content?

99 views September 5, 2024 0

How to use SSO like Microsoft Entra ID for customer login to Shopify store?

200 views September 6, 2024 1

How can I limit a product to be purchased only once by a new customer?

127 views September 11, 2024 0

How to Restrict Products Based on the User’s Purchase History on Shopify?

262 views September 11, 2024 0

How to apply lock on checkout in Shopify?

407 views November 6, 2023 0

How do I allow or restrict access to my Shopify Store based on the user’s region?

463 views January 11, 2024 1

Is it possible to synchronize the Shopify inventory between these two locations?

106 views September 20, 2024 0

How to restrict or allow access to content based on city in Shopify?

234 views October 14, 2024 0

How can I restrict access to my Shopify collection with a passcode?

158 views October 21, 2024 1

How to sync Shopify store with Sanmar and Alphabroder inventory?

252 views November 14, 2024 0

After adding the miniOrange app to my Shopify store, why do I see a blank screen instead of the app?

201 views November 21, 2024 0

How to integrate OTP on checkout to avoid spam orders?

172 views November 29, 2024 0

How to assign Discord roles based on Shopify product?

194 views January 6, 2025 0

How can I make my Shopify swag store accessible to employees only?

141 views January 13, 2025 0

Why is the “Access Token Request Error” occurring during Shopify Identity Provider Login?

373 views January 3, 2025 1

How to resolve “Access Token Request Error” during the test connection in Shopify Identity Provider?

137 views January 3, 2025 0

How to resolve the “Try refreshing the page error” in Shopify B2B Accounts/Stores?

115 views January 3, 2025 0

How to restrict my Shopify store access to dealers only who can view and purchase products?

156 views January 20, 2025 0

How to whitelist the miniOrange IP addresses in Cloudflare?

302 views January 22, 2025 0

What happens if I exhaust my allocated unique user count for my SSO plan?

155 views January 28, 2025 0

How to resolve “Discovery Document Request Error” in Shopify B2B Accounts/Stores?

113 views January 3, 2025 0

I have followed the steps to set IdP but where can I check SSO?

778 views November 30, 2021 0

How to Find and Accept a Collaborator Request on Shopify?

366 views March 3, 2025 0

How to sync Shopify products to any other platform?

145 views January 20, 2025 0

Is it possible to assign Discord roles based on Shopify product purchase?

693 views January 6, 2025 0

How to Restrict/Allow access to Shopify Store Content Based on Customer Roles Assigned in Discord?

120 views March 27, 2025 0

What are Customer Accounts in Shopify?

210 views December 18, 2024 0

What are Legacy Customer Accounts in Shopify?

484 views December 18, 2024 0

Why am I seeing errors like “Page is redirecting to an unsupported URL” or “Page failed to load due to an error”?

448 views April 1, 2025 2

Is SSO compatible with Legacy Customer Accounts in Shopify?

87 views December 18, 2024 0

How to switch from customer accounts to legacy accounts in Shopify?

263 views April 4, 2025 1

How to whitelist domains in the OTP Login application?

140 views April 14, 2025 1

How can I make the Add to Cart option available only to logged-in users?

154 views January 11, 2024 0

Can I set up locks based on specific orders or products purchased?

113 views November 23, 2023 0

How can apply/inject application code in my new theme?

151 views November 23, 2023 1

Can I alter the message that the user sees when he is restricted?

151 views December 4, 2023 0

How do I make specific products or collections visible only to VIP users?

382 views January 11, 2024 0

How to lock a Shopify Store based on a user’s email subscription status?

280 views January 11, 2024 0

How can we allow/restrict access to the Shopify Store from multiple Locations (Countries)?

556 views January 11, 2024 0

How to restrict/allow access to content based on IP address?

210 views September 5, 2024 1

How to hide the Add to Cart button on product pages in Shopify?

267 views September 6, 2024 0

How to Hide Price of Products on Shopify Store?

178 views September 11, 2024 0

Unable to preview Store / Theme after enabling Single Sign-On (SSO) on my Store

84 views April 28, 2025 0

Is your app capable of importing products from SanMar, Alphabroder, and S&S Activewear?

140 views April 28, 2025 0

How to disable Single Sign-ON (SSO) on your Shopify?

264 views May 12, 2025 0

When I am trying to perform SSO, I am getting “Invalid Attributes Received”.

1379 views March 17, 2022 4

How can I map different attributes of my IdP?

723 views November 30, 2021 2

Why am I getting an invalid or missing reCAPTCHA token error while using SSO?

2014 views June 14, 2024 5

What should I do if my X.509 certificate expires in the Shopify SSO Application?

166 views August 28, 2024 0

What should I do if my X.509 certificate in Microsoft Entra ID has expired?

341 views August 14, 2024 0

Where can I get the Multipass token for Shopify Plus SSO?

484 views January 20, 2025 1

How do I upgrade to a different plan in the Shopify SSO application?

181 views September 12, 2023 0

What happens if a merchant does not upgrade their plan after receiving Shopify SSO usage exceeded notification?

145 views September 12, 2023 0

SSO was working fine initially but now I am getting redirected to the /password page as I perform SSO

1059 views November 30, 2021 1

How to add the SSO Login Button to the main login page on my Shopify site?

315 views August 26, 2024 0

Is there a way to restrict access to my Shopify store only to a select group of individuals from my Identity Provider (IDP) whose accounts I have personally created or added?

148 views July 26, 2023 0

After performing SSO, I want my customers to redirect to the collections or discount offer page

509 views November 30, 2021 2

When I am performing SSO, I am getting ‘Please verify if Shopify App is installed’ error.

232 views May 16, 2023 0

How to disable Shopify’s default login and enable Microsoft Azure sign-in for customers?

179 views March 18, 2025 0

What steps to follow to migrate to the new Shopify SSO interface?

155 views May 21, 2025 0

Are miniOrange apps compatible with Shopify’s Horizon theme update?

111 views May 30, 2025 0

How can I configure IDP Initiated SSO for Shopify using Okta as an Identity Provider?

128 views June 18, 2025 0

How can I configure IDP Initiated SSO for Shopify using Entra ID (Azure AD) as an IDP?

146 views June 18, 2025 0

Is miniOrange’s Single Sign-On (SSO) app compatible with the Shopify Horizon theme?

71 views June 20, 2025 0

How to restrict access to product variants in Shopify?

275 views October 14, 2024 0

How to connect your own identity provider to Shopify customer accounts?

296 views January 13, 2025 1

How to configure SSO for your Shopify Plus store on Customer Accounts?

179 views December 18, 2024 0

How to configure SSO for Legacy Customer Accounts in Shopify?

160 views December 18, 2024 0

How to set up SSO for Customer Accounts in Shopify?

429 views December 18, 2024 2

Is SSO compatible with Customer Accounts in Shopify?

110 views December 18, 2024 0

Will the Shopify SSO work with the new customer accounts on Shopify?

353 views September 6, 2024 0

How do I enable the SSO application’s auto redirect to IDP feature on my Shopify store?

362 views August 2, 2023 0

Is miniOrange Single Sign-On (SSO) compatible with Shopify B2B?

91 views April 21, 2025 0

How can I redirect users to different pages after SSO depending on where the initiating SSO URL Link is placed?

444 views July 17, 2023 0

How to Redirect New Customer Accounts (Users) to a Specific Page instead of the Orders Page?

281 views August 23, 2024 0

Why am I seeing the error “Mobile Number entered is invalid” in the OTP Login app?

192 views June 30, 2025 3

Configure SSO in Shopify Plus using Microsoft Entra ID (Azure AD)?

186 views July 2, 2025 0

How to integrate Shopify SAML SSO with Okta as Identity Provider?

212 views July 3, 2025 0

How to integrate Shopify Single Sign-On (SSO) with Facebook as an Identity Provider?

93 views July 4, 2025 0

How to configure SSO in Shopify using WordPress as an Identity Provider?

96 views July 4, 2025 0

How to configure Shopify SSO using JWT token?

126 views July 4, 2025 0

Configure SAML SSO in Shopify Plus using Salesforce?

107 views July 14, 2025 0

Configure SSO in Shopify Plus using Keycloak

76 views July 14, 2025 0

Configure SSO in Shopify Plus using Auth0

129 views July 14, 2025 0

Set up automatic discounts based on Shopify customer tags in the LockOn application?

190 views July 15, 2025 0

How can users be redirected back to the source page after logging in with SSO?

88 views July 23, 2025 0

Why am I unable to preview my Shopify store after enabling miniOrange’s Single Sign-On (SSO) solution?

214 views July 7, 2025 0

Auto-create Shopify customers when users log in via Azure AD B2C for the first time

79 views July 31, 2025 0

Allow only corporate Google accounts to access my Shopify storefront

71 views July 31, 2025 0

External B2C customers log into Shopify using Azure AD B2C

60 views August 1, 2025 0

Is there a way to allow customers to access different Shopify storefronts based on Salesforce attributes?

58 views August 1, 2025 0

Auto-create customer account in Shopify when a user logs in through Salesforce for the first time

39 views August 1, 2025 0

Configure a Login Flow & let Salesforce Users Buy on Shopify and Access Third-Party Platforms

33 views August 1, 2025 0

Enabling SSO on Password Protected or Shopify Development Stores

73 views August 6, 2025 0

Is there a way to use short-lived JWT tokens for security while keeping users logged into Shopify?

75 views August 8, 2025 0

If I log in with PingFederate, will Shopify customer tags be added based on my PingFederate role?

29 views August 8, 2025 0

How do I ensure Single Logout from both PingFederate and Shopify?

113 views August 8, 2025 0

How to implement ‘Sign in with Google’ for Headless Shopify Stores (React, Next.js, Hydrogen etc.)?

98 views August 19, 2025 0

How to limit access to Shopify Hydrogen content for B2B vs B2C customers?

47 views August 19, 2025 0

How can I auto-login users into a Shopify Hydrogen store after they authenticate via Google or Facebook?

55 views August 19, 2025 0

How can I connect a headless Shopify store with an existing non-headless store?

94 views August 19, 2025 0

Can a single Auth0 login work across multiple Shopify stores we manage under the same brand?

53 views August 21, 2025 0

Can users log in once via Auth0 and access Shopify and other platforms without having to sign-in again?

54 views August 21, 2025 0

How can I log users out of both Auth0 and Shopify at the same time?

50 views August 21, 2025 0

How do I connect my Shopify store to Moodle LMS for selling online courses?

77 views September 2, 2025 0

How can I create a subscription model for Moodle courses on Shopify?

108 views September 2, 2025 0

How to sync customer data between Shopify and Moodle?

36 views September 2, 2025 0

What is the best Shopify Moodle integration for online course creators?

58 views September 2, 2025 0

Can I use Shopify SSO for vendor/partner access control with role-based restrictions?

53 views September 11, 2025 0

Can SSO data be used to create customer segments in Shopify?

53 views September 11, 2025 0

How do I manage session timeouts when redirecting users between Shopify stores?

127 views September 11, 2025 0

Is it possible to auto-login a user into Store B after logging into Store A?

91 views September 11, 2025 0

Is it possible to log in once and access all Shopify stores under the same brand?

173 views September 11, 2025 0

How can I enable advanced social login features on Shopify Customer Accounts?

93 views September 11, 2025 0

How to share a customer user session across multiple Shopify Plus stores?

65 views September 16, 2025 0

Can I let users log into my Shopify Plus store and my community forum with the same SSO login?

54 views September 16, 2025 0

How to implement access control on your Shopify storefront?

78 views September 16, 2025 0

How can I restrict Shopify store page access to only logged-in customers?

171 views September 16, 2025 0

How to create a members-only Shopify store and restrict access to it?

194 views September 16, 2025 1

How to lock Shopify products by specific customer tags or groups?

122 views September 16, 2025 0

How to restrict user access to content on your Shopify store?

70 views September 16, 2025 0

How to lock your Shopify store to customers who are not logged-in?

88 views September 16, 2025 0

How to sync the product catalog between Shopify and LearnWorlds?

51 views October 1, 2025 0

How to automate course enrollment in LearnWorlds from Shopify Store orders?

81 views October 1, 2025 0

What are the steps to implement Shopify LearnWorlds integration?

50 views October 1, 2025 0

How to Configure Taqnyat Gateway on the Shopify store using SMS Notifications App?

72 views October 9, 2025 0

How to Configure Taqnyat Gateway on the Shopify store using OTP Login App?

69 views October 9, 2025 0

Can I make my Shopify storefront visible only to employees from approved companies?

61 views November 13, 2025 0

Can I connect my company’s Azure AD or Okta account so employees can log in to the Shopify B2B storefront?

40 views November 13, 2025 0

Can I automate provisioning of Shopify customers when a new employee signs in?

50 views November 13, 2025 0

Can I use a single login page for both B2B and retail customers in Shopify?

37 views November 13, 2025 0

How to allow users authenticated via SSO to complete their checkout while restricting others?

77 views November 20, 2025 0

Is it possible to replace OTP login for B2B customers on Shopify?

166 views April 30, 2025 0

How to replace the email-based OTP login step for Shopify B2B users?

285 views April 30, 2025 2

Can we replace Shopify’s one-time code login while using the B2B feature in Customer Accounts?

221 views May 6, 2025 0

Can legacy B2B customers log in to Shopify customer accounts using email & password?

35 views December 24, 2025 0

How to allow B2B employees to log in to Shopify Plus using company-specific credentials?

26 views December 24, 2025 0

Can I offer both phone & email OTP login on Shopify Plus along with username-password login?

29 views December 24, 2025 0

How to replace default email OTP login with single sign-on (SSO) to access Shopify Plus storefront?

31 views December 24, 2025 0

How to offer email-password login alongside Shopify’s default email OTP to login into customer accounts?

30 views December 24, 2025 0

Can Shopify B2B users log in using a phone-based OTP instead of the default email OTP?

28 views December 24, 2025 0

Can Shopify B2B contacts authenticate using social login instead of default email OTP?

33 views December 24, 2025 0

Can I allow Shopify B2B users to sign-up for customer accounts using email-password credentials?

40 views December 24, 2025 0

How can I add a “Create Company Request” option to my Shopify storefront for B2B contacts?

29 views December 24, 2025 0

Can I allow users to register multiple email domains under a single B2B company in Shopify Plus?

39 views December 24, 2025 0

How to integrate social login into a Shopify headless Hydrogen store?

156 views August 19, 2025 0

How to Show or Hide Shopify Products by Country or Region?

206 views December 29, 2025 0

Can I restrict access by city or region in Shopify?

92 views December 29, 2025 0

How do I migrate to the new Discovery Endpoint in the Store as IdP application in Shopify?

59 views January 27, 2026 0

Migrate Shopify Legacy Customer Accounts to New Customer Accounts if I’m using SSO?

37 views March 17, 2026 0

How to Create a Private Collection in Shopify? (Step-by-Step Guide)

24 views March 18, 2026 0

Magic Links for Shopify: How to Enable Secure Direct Store Access

34 views March 18, 2026 0

How do I migrate from legacy to customer accounts without losing B2B login options (including email-password)?

39 views March 18, 2026 0

Can I use alternatives to email OTP like multiple login methods (email-password, SSO, social login) for Shopify B2B?

29 views March 18, 2026 0

What happens to existing customers when migrating from Shopify legacy accounts?

51 views March 18, 2026 0

What are the differences between legacy and new customer accounts (e.g., login methods, features)?

40 views March 18, 2026 0

Can I still use email password login and password recovery with new Shopify customer accounts?

42 views March 17, 2026 0

Can I run wholesale and DTC on a single Shopify store with different login flows?

33 views March 18, 2026 0

How do I get role-based or company-based access after B2B login on Shopify?

30 views March 17, 2026 0

What happens to my existing customer accounts when I upgrade from legacy to new Shopify customer accounts?

29 views March 17, 2026 0

Can I keep email & password login after migrating from Shopify legacy customer accounts?

26 views March 17, 2026 0

Will my custom login page and branding break when I leave Shopify legacy accounts?

21 views March 17, 2026 0