Atlassian

Jira Share Issue – Error Codes

229 views April 20, 2021 0

Please refer to the list of error codes below for a rundown of each one and how to resolve it.

 

Error Codes Description User Action
1001 License Not Found:

A valid license is required to run the add-on. Please make sure you’ve used one.

Go to Manage apps page of the Jira server, click on Share Issue For Jira. Enter a valid license generated from here.
1002 License Expired:

The license configured for the add-on has been expired. Please update the license.

Go to Manage apps page of the Jira server, click on Share Issue For Jira. Enter a valid license generated from here.
1003 Unknown Error:

An unknown error has occured.

Please refer the troubleshooting tab of the plugin. You can raise a support ticket here or email us at info@xecurify.com

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