The standard Shopify B2B login requires a one-time passcode sent to the user’s email. This can be inconvenient for organizations where several employees may need to use the same account or where fast order placement is critical. It also creates a risk if OTP links are intercepted or misused.
To override Shopify’s default OTP-based mechanism, we can help set up an alternative login flow using our Shopify Single Sign-On (SSO) solution, so users can sign in with their existing credentials. This approach allows smoother login into your Customer Accounts, so B2B users can access their Shopify Plus store without relying on the default OTP-based flow.
You can also define who’s allowed to log in by setting conditions such as customer tags, email domain filters, or other access rules. We also offer support for custom login forms, hosted either on Shopify or third-party platforms, to match your preferred user experience and override the default Shopify OTP login flow.
For further assistance in overriding Shopify B2B login, please feel free to contact our team.