Shopify

How do I migrate from legacy to customer accounts without losing B2B login options (including email-password)?

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Shopify has deprecated legacy customer accounts. New stores created can no longer enable them, and existing stores still on legacy accounts will eventually need to migrate. The recently introduced customer accounts use email OTP login method by default, so you can't keep the old system running as it was. However, you can migrate to customer accounts without losing the login options your B2B customers rely on.

What changes is how customers sign in; from email-password to OTP login. This shift can create friction for B2B buyers who are used to the traditional login method. B2B stores on Shopify need more login flexibility. Wholesale buyers may expect to log in with corporate credentials (SSO), or employees may share one account using a password rather than waiting for an OTP each time. A third-party solution like miniOrange can help add these flexible login options on top of customer accounts.

How miniOrange helps:

The miniOrange Shopify B2B Customer Login solution lets you migrate without disrupting your B2B login experience. It helps you:

  • Keep email-password login while using Shopify's new customer accounts
  • Offer Email/Phone OTP, Single Sign-On (SSO), or social login alongside password for different customer segments (B2B, B2C & DTC).
  • Set up separate login flows for B2B and B2C customers
  • Maintain custom login pages and branding during the transition

See our blog for more information on Shopify's legacy accounts deprecation.

For setup assistance, please feel free to contact our team.

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