SSO Issues

I see the error “we could not sign you in, please contact your administrator” during login.

3984 views December 7, 2021 7

It seems like your Identity Provider is sending an error in the SAML Response. To check what the issue might be, please log in and go to the SAML plugin. In the Service Provider tab click on Test Configuration and look at the issue given by the IDP.  If it is a responder for ADFS, open event viewer and check the error given. For opening event viewer, you can just search it in Start menu in ADFS.


Was this helpful?

Hello there!

Need Help? We are right here!

Contact miniOrange Support

Thanks for your inquiry.

If you dont hear from us within 24 hours, please feel free to send a follow up email to