Shopify

Can legacy B2B customers log in to Shopify customer accounts using email & password?

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Yes, legacy B2B customers can log in to Shopify Plus using their email and password, ensuring a seamless transition from Legacy Accounts to Shopify Customer Accounts. With miniOrange's B2B login solution, merchants can enable password-based authentication alongside the default email-OTP login method, giving both legacy and new users a consistent experience.

You can also combine email-password login with other authentication methods, such as phone OTP or SSO via corporate/social identity providers (Okta, Microsoft Entra ID, Keycloak, Google, etc.), giving each customer segment the flexibility to choose the login method that fits their workflow.

Key benefits of enabling username-password login for legacy B2B users:

  • Smooth transition for merchants moving from Legacy Accounts to Customer Accounts.
  • Enables unified login for all B2B users, including existing customers.
  • Works alongside multiple login methods like email/phone OTP and single sign-on (SSO).
  • Customizable login interface to match your store branding.
  • Maintains consistent access control and authentication policies across multiple storefronts.

This ensures that long-standing customers can continue using familiar credentials while also benefiting from enhanced security and flexible login options.

For further assistance in setting up the email-password login, please feel free to contact our team.

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