Two-Factor Authentication

When I enter my authentication code and click on Validate, I get redirected back to the login page. I am stuck in a loop and I am not able to login. Why is this happening?

802 views April 28, 2025 0

It might be the case that the plugin is not able to write the PHP session info (into the /var/lib/php/sessions directory ) because of permission issues, and hence it is failing at the authentication step.
Can you please make sure that the folder /var/lib/php/sessions has sufficient write permissions? You will need to assign the directory to the owner who has the appropriate write permissions.
You can contact your web hosting provider for the above if you are not sure about doing it yourself.
If the issue is still not resolved, leave us an email at mfasupport@xecurify.com.

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