Two-Factor Authentication

How do I enable device limits? I would like to limit user to 3 devices max.

64 views November 13, 2018 0

I have a soft token based 2FA method like Google / Authy / miniOrange Authenticator and I get Incorrect OTP even when I enter the correct OTP. What should I do?

275 views December 3, 2018 2

How do I translate the plugin in a language of my choice?

42 views December 13, 2018 0

How do I gain access to my website if I get locked out?

2970 views October 27, 2017 12

When I enter my authentication code and click on Validate, I got redirected back to the login page. I am stuck in a loop and I am not able to login. Why is this happening?

237 views February 14, 2018 3

I want to change the email address to which the verification email is being sent / I want to change my email address registered with miniOrange.

167 views February 13, 2018 4

I have setup Email Verification as my 2 FA method. But when I click on the ‘Accept Transaction’ link, I see this – ‘You are not authorized to perform this action’. How do I login?

53 views December 27, 2017 0

My phone is lost, stolen or discharged. How can I login?

401 views April 9, 2018 2

My phone has no internet connectivity and I am entering the one time passcode from miniOrange Authenticator App, it says Invalid OTP.

56 views April 9, 2018 0

I had setup QR Code Authentication/Push Notification as my 2-factor method. My phone has no internet connectivity, how can I login?

80 views April 9, 2018 1

How to add SMS/Email credits to my account?

103 views February 20, 2018 0

I forgot the password of my miniOrange account. How can I reset it?

76 views February 13, 2018 0

I did not receive OTP while trying to register with miniOrange. What should I do?

60 views February 13, 2018 0

Does the miniOrange 2FA free plugin support multi-site support?

89 views February 13, 2018 0

I upgraded to the premium license with miniOrange, and I have more than one websites. Do I need a separate license for each of these sites?

125 views February 13, 2018 1

I upgraded to the premium license with miniOrange, and I am not able to see any license key for it. What should I do?

104 views February 13, 2018 0

Is there any limitation on the transactions of other authentication methods(QR Code Authentication/Google Authenticator), like for OTP Over SMS there is a limit of 10 transactions?

70 views December 27, 2017 3

My Users are not being prompted for 2-factor during login. Why?

437 views February 13, 2018 9