OTP Verification

Why am I getting this error “There was an error in sending the OTP. Please enter a valid email ID or contact site Admin.”

5816 views September 24, 2023 54

The error message could have come because of any of the below-provided reasons:

1. If you have exhausted the number of OTP transactions associated with your account. To check your Email/SMS OTP transactions please click here.

2. If you have set up the wrong Email/SMS Messages template.

If you have any further queries, please contact us using the support form in the plugin or email us at otpsupport@xecurify.com. We will help you resolve the issue.

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