Two Factor Authentication

How do I gain access to my website if I get locked out?

121 views October 23, 2019 0

If you are locked out please, try one of the following solutions:

  • Reconfigure Authentication Method: You can reconfigure your authentication method from the Xecurify dashboard. Login to https://login.xecurify.com/ with your Xecurify credentials and follow the below steps:
    1.  In the left navigation bar, navigate to 2-Factor Authentication —> Configure 2FA.
    2.  Here you can Reconfigure/Configure your preferred authentication method.
    3.  After this, you should be able to log into your Drupal site.

  • If you have setup KBA questions earlier, you can use them as an alternate method to login to your website.

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