Atlassian

I get a synchronization error. What should I do?

23 views June 4, 2021 1

Step 1: Check License of the Plugin

  • If you’ve already generated a license click here to access it and update it in the License key box on the Manage apps Page.
  • If you don’t have a license follow the steps here to generate the license.

Step 2: Check Settings of the Plugin

Verify the configurations of the plugin as per the documentation.

If the issue persists, please contact atlassiansupport@xecurify.com with the plugin error logs mentioned in the plugin’s Troubleshooting tab.

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