Two-Factor Authentication

When I enter my authentication code and click on Validate, I get redirected back to the login page. Why is this happening?

703 views May 13, 2024 4

It might be the case that the plugin is not able to write the PHP session info (into theĀ /var/lib/php/sessions directory ) because of permission issues, and hence it is failing at the authentication step.

Please update to the latest plugin version greater than (5.0.0) which has the bug fix for this.

If the issue is not resolved, please leave us an email at mfasupport@xecurify.com

Was this helpful?


Hello there!

Need Help? We are right here!

support
Contact miniOrange Support
success

Thanks for your inquiry.

If you dont hear from us within 24 hours, please feel free to send a follow up email to info@xecurify.com