If your phone is lost or discharged and you need to log in, please follow the instructions given below.
- You will need to reconfigure your Authentication method.
- Click here to know how to gain immediate access to your site.
- After gaining access to the site, please activate the plugin and click on Reconfigure to configure a new account on your phone again.
- After this, you can use the account configured on your new phone to log in to the site.
If you have any questions, feel free to email our support team at mfasupport@xecurify.com. We are happy to help.
