Shopify

Shopify's built-in features, including Shopify Markets, provide basic country-level controls. However, they do not let you restrict access at the city or state/region level. If you need more precise geographic targeting, such as blocking users from a specific city or allowing access only in certain regions, you will require a specialized access restriction solution.

How LockOn Enables City & Region Restrictions

LockOn – Access Restriction uses visitor location detection based on IP addresses to control access to your store content. With this app, you can restrict or allow access based on:

• City
• State/Region
• Country
• Specific IP addresses

You can apply these rules to:

• Individual products or variants
• Collections
• Pages, blogs, and articles
• Product prices
• Add to Cart and Buy Now buttons

This makes it suitable for businesses with regional regulations, local distribution limits, or location-specific offerings.

How to Set Up City or Region-Based Restrictions in Shopify

Step 1: Install the LockOn – Restrict Store Content app

1. Go to the Shopify App Store.
2. Install LockOn – Restrict Store Content app from the Shopify App Store.
3. Open the app from your Shopify Admin dashboard.

Step 2: Create a New Lock

1. Open the app and click Create Lock.
2. Enter a meaningful name for your lock (e.g., "City-Based Product Restriction").

Step 3: Select the Content You Want to Restrict

Under Content for Locking, choose what you want to restrict:

• Products - restrict individual products or variants
• Collections - apply rules to entire product groups
• Pages, blogs, and articles - control access to content pages
• Product prices - hide prices for specific regions
• Add to Cart and Buy Now buttons - restrict purchase actions

Step 4: Set City or Region-Based Access Rules

In the Control Access section:

1. Choose City or State/Region from the location options.
2. Specify the cities or regions where access should be restricted or allowed.
3. Define whether visitors from those locations:
   • Are blocked from viewing the content, or
   • Are the only ones allowed to view it.

Step 5: Configure Unauthorized Access Behavior

Choose what happens when access is denied:

• Redirect to another page
• Show a custom message
• Redirect to a custom page

Step 6: Save and Activate the Lock

1. Click Save to activate the rule.
2. The app will automatically enforce these rules in real time based on the visitor's location.