Two-Factor Authentication

I have a soft-token-based 2FA method like Google / Authy / miniOrange Authenticator and I get Incorrect OTP even when I enter the correct OTP. What should I do?

8317 views May 13, 2024 55

Please Sync mobile app with the server. You can Sync as below:
  • For Android users :
    • Google Authenticator : Open Google Authenticator, click on the Menu Settings Time correction for codesSync now.
    • miniOrange Authenticator: Open miniOrange Authenticator, click on MenuSync Time and press on Sync Time Now to sync your time with miniOrange Servers.
  • For iPhone users :
    • Google Authenticator : Open Settings app on you iPhone, click on the GeneralDate&TimeEnable Set Automatically.
    • miniOrange Authenticator: Open miniOrange Authenticator, click on Sync in the bottom bar and press on Sync Time Now to sync your time with miniOrange Servers.

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