Two-Factor Authentication

I have a soft token based 2FA method like Google / Authy / miniOrange Authenticator and I get Incorrect OTP even when I enter the correct OTP. What should I do?

1424 views June 16, 2020 9

Please Sync mobile app with the server. You can Sync as below:
  • For Android users :
    • Google Authenticator : Open Google Authenticator, click on the Menu Settings Time correction for codesSync now.
    • miniOrange Authenticator: Open miniOrange Authenticator, click on MenuSync Time.
  • For iPhone users :
    • Google Authenticator : Open Settings app, click on the GeneralDate&TimeEnable Set Automatically.
    • miniOrange Authenticator: Open miniOrange Authenticator, click on MenuSettings Time Correction for codes Sync.

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