Two-Factor Authentication

home/Knowledge Base/Two-Factor Authentication

My Users are not being prompted for 2-factor during login. Why?

399 views February 13, 2018 April 20, 2018 8

The free plugin provides the 2-factor functionality for one user(Administrator) forever. To enable 2FA for more users, please upgrade to the Premium plan by clicking on ‘Click here to Upgrade’ from the Licensing Plans tab.

Was this helpful?

8 Yes 8 No

How do I translate the plugin in a language of my choice?
I have a soft token based 2FA method like Google / Authy / miniOrange Authenticator and I get Incorrect OTP even when I enter the correct OTP. What should I do?
How do I enable device limits? I would like to limit user to 3 devices max.
My phone is lost, stolen or discharged. How can I login?
My phone has no internet connectivity and I am entering the one time passcode from miniOrange Authenticator App, it says Invalid OTP.
I had setup QR Code Authentication/Push Notification as my 2-factor method. My phone has no internet connectivity, how can I login?

Two-Factor Authentication

My Users are not being prompted for 2-factor during login. Why?

Related Articles

Contact Us