Follow the below steps to Reset 2FA for users:
Option 1:
- Click on the Users option from the left side menu on the WP admin dashboard.
- Hover over the Username of which you want to reset two Factor. You will see the Reset 2 Factor option, Click on that.
- Now, when the user logs in to their account again, they will need to reconfigure their two-factor authentication.
OR
Option 2:
- Go to the Reports tab in the miniOrange 2-Factor Authentication plugin, and then click on the Users 2FA Status subtab.
- Here, you can view the list of registered users.
- Now, click the Reset 2FA button next to the users for whom you want to reset 2FA.
- Now, when the user logs in to their account again, they will need to reconfigure their two-factor authentication.
If you have any questions, feel free to email our support team at mfasupport@xecurify.com. We are happy to help.
