Shopify

What happens if I exhaust my allocated unique user count for my SSO plan?

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We will send email notifications when your Shopify SSO usage approaches its allocated user limit. However, SSO will continue to work for new users

The following outlines our actions corresponding to specific usage percentages:

  • 80% Usage: We’d recommend considering an upgrade to prevent future disruptions.
  • 90% Usage: We'll emphasize the importance of upgrading to avoid interruptions.
  • 100% Usage: A 7-day grace period will be provided, but we strongly advise an immediate upgrade to ensure seamless service.

If you have any additional questions about SSO usage, please feel free to contact our team.

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