SSO Issues

I’m getting “WPSAMLERR022: Not a Whitelisted user”. What should I do?

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Error Code Description

This error is displayed when the users with a specific domain are restricted from logging in.

Solution

If this message shouldn't appear, ensure correct domain restrictions are entered in the Email Domains input box located under the Allow/Deny user login based on email domain toggle in the Advanced Settings of the Attribute/Role Mapping tab. Not a Whitelisted User


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