SSO Issues

I’m getting “WPSAMLERR018: Not a WordPress Member”. What should I do?

199 views August 22, 2025 0

The cause of the error is explained below, followed by the steps to resolve it.

  • Premium Plugin
  • Enterprise Plugin

Error Code Description

This error occurs when you have enabled the Don't create a new user if roles are not mapped toggle within the Role mapping section of the Attribute/Role map.

Solution

  • Enable the Don't create a new user if roles are not mapped toggle toggle only if you want to allow SSO only for users with roles that are mapped within the Role mapping section of the Attribute/Role mapping tab.
  • If you want new users to be able to log into the site regardless of their role, then disable this option.
  • Premium Plugin | Error 018

Was this helpful?


Hello there!

Need Help? We are right here!

support