OTP Verification

Error : There was an error sending OTP. What does this mean?

22273 views September 21, 2023 195

If you are getting one of the following error messages:

1. “There was an error in sending the OTP. Please enter a valid email id or contact site Admin.”

2.“There was an error in sending the OTP to the given Phone Number. Please Try Again or contact site Admin.”

Then it could be one of two things: 

1. You have run out of Transactions.

2. You have set an Invalid Message Template.

Click here if you want to know how to check your remaining Transactions at any instance.

Click here if you want to know how to set your message templates.

If you are not able to resolve the issue then you can use the support form in the plugin or drop us a query here: Contact Us

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