OAuth

Unable to install your add-on after setting up external database. Please assist.

171 views April 22, 2019 0

Cause: The uploaded add-on size exceeds the default packet size limit in the database.
Resolution: Packet size setting by default in the database is not big enough to allow installation of add-ons in the Atlassian application. Please increase the packet size in the database.
For example, in MySQL, you can do this by editing MySQL’s my.cnf file (often named my.ini on Windows operating systems), Locate the [mysqld]section in the file, and add/modify the following parameters: max_allowed_packet=256M

Was this helpful?


Hello there!

Need Help? We are right here!

support
Contact miniOrange Support
success

Thanks for your inquiry.

If you dont hear from us within 24 hours, please feel free to send a follow up email to info@xecurify.com