I’ve Increased session timeout in the plugin but the users are still getting signed out again and again.

858 views April 22, 2019 2

5 hours is the default session timeout for JIRA user session. The session timeout in the plugin should be less than or equal to default session timeout.

You can follow the below steps to extend default session timeout:
1. Open <jira-installation folder>/atlassian-jira/WEB-INF/web.xml

2. Set value of session-timeout tag in minutes. By default its 300(5 hours). You can set it to 0 for unlimited session time.

Was this helpful?

Hello there!

Need Help? We are right here!

Contact miniOrange Support

Thanks for your inquiry.

If you dont hear from us within 24 hours, please feel free to send a follow up email to info@xecurify.com