General

I’m using WP Engine and stuck in a redirect loop after performing Single Sign-On, which is preventing me from accessing my admin dashboard.

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Problem: Unable to access WordPress Admin account and stuck in a redirect login loop after SSO.

Solution: The miniOrange SAML SSO 2.0 plugin uses the WordPress default function: wp_set_auth_cookie() to create the logged-in cookie for the user programmatically.

If WP Engine blocks the wordpress_logged_in cookie creation for a user by a plugin, the user session will not get correctly created on the WordPress site and the user will be stuck in a redirect loop.

In order to resolve the issue, please raise a ticket with the WP Engine support team with the above information so that they can allow our plugin to create the user’s cookie.

You can also reach out to us at samlsupport@xecurify.com if you continue to face any issues and require our assistance with it.

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