Atlassian Archives - Page 2 of 20 - Knowledge Base

Confluence Share Page – Error Codes

367 views April 19, 2021 0

Jira Share Issue – Error Codes

438 views April 16, 2021 0

How to Sync members of the Okta group to Atlassian applications?

486 views April 21, 2021 1

How to record debug logs for Git Authentication?

333 views June 3, 2021 0

How to reset credentials entered for Git Authentication in the local machine?

63651 views June 4, 2021 8

Test Connection is successful, but getting an error during git login

255 views June 4, 2021 2

Server to Data Centre (DC) migration steps

515 views September 7, 2021 1

Error “Passcode is not valid”

607 views February 23, 2022 5

I’m using mO Bitbucket Enterprise Git Client and CMD Login/SSO plugin with Azure AD, and after upgrading to v1.0.4, I need to configure Azure tenant ID. Why do I need to add tenant ID? And where I can find it?

175 views February 28, 2022 1

How is license tier calculated for the Jira 2FA plugin?

261 views March 8, 2022 0

Does the 2FA plugin work for JSM Customers?

419 views March 8, 2022 1

How to reconfigure the SCIM/Rest api cloud application ?

209 views May 19, 2023 0

Users from the Atlassian application are not getting updated, but new users are getting created. What should I do?

314 views April 21, 2021 1

How to add multiple App/SCIM Support in Atlassian applications?

481 views April 21, 2021 0

How to sync members of the Azure Ad group to Atlassian applications?

587 views April 21, 2021 0

I get a synchronization error. What should I do?

405 views April 19, 2021 1

How to provision multiple Azure AD domain users to Atlassian applications?

333 views April 21, 2021 0

How to apply miniOrange license in the Crowd 2FA plugin?

282 views February 5, 2024 0

How to enable the Upload app in Confluence 8.8.0 or higher?

1999 views March 13, 2024 4

How to get Jira SCIM Datacenter app error logs?

336 views March 19, 2024 0

How to get Confluence SCIM Datacenter app error logs?

233 views March 19, 2024 0

Handling “Invalid parameter: id_token_hint” Error

3034 views August 22, 2024 6

License Compatibility Issues for miniOrange Atlassian Apps

158 views December 5, 2024 0

Why can’t I access Jira? It keeps redirecting to the provider, but SSO isn’t working

528 views March 11, 2025 0

I configured the miniOrange Jira OAuth plugin with Keycloak, but I am unable to perform SSO. I am receiving a “We are sorry, page not found” error.

210 views March 11, 2025 0

Why are my deactivated users getting reactivated after performing SSO?

153 views March 11, 2025 0

I don’t know which group mapping I should configure?

152 views March 11, 2025 1

What is the need to configure the JWKS endpoint?

481 views March 11, 2025 1

How to Generate an API Key in the Automated User Management App for Atlassian?

206 views March 28, 2025 1

Can I change the UserInfo / introspection endpoint from Okta’s default authorization server to a custom one?

415 views May 26, 2025 0

How to Fix MO_OAUTH_ERROR_00007 when using Microsoft Azure AD?

189 views May 26, 2025 0

SSO Certificate Renewal FAQs

463 views June 25, 2025 1

How to configure SAML Single Logout (SLO) in Azure AD B2C for Atlassian Applications?

116 views November 5, 2025 1

Automated User Management – Overview & Compatibility

134 views November 6, 2025 3

Automated User Management – Core Capabilities

136 views November 6, 2025 1

How do I configure the PKCE with Keycloak?

302 views April 6, 2026 1

Dashboard Insights

52 views May 11, 2026 0

Configuring Scheduler Rules & Execution Modes

61 views May 11, 2026 0

Audit Logs and Filters

58 views May 11, 2026 0

Auto-Activation Rules & Configuration

53 views May 11, 2026 0

Managing Users, Bulk Actions & Account States

60 views May 11, 2026 0

Setting Up Email Templates & Notifications

66 views May 11, 2026 0

What’s the difference between Revoke access and Create remediation ticket?

17 views August 26, 2026 0

Why does a finding still show Ticket created after I revoke the access?

18 views August 26, 2026 0

I clicked Revoke, but it says Access already removed. Is something wrong?

15 views August 26, 2026 0

I removed a user from a group, but they still have access. Why?

15 views August 26, 2026 0

Why did removing a user from one group affect their access to multiple projects?

13 views August 26, 2026 0

Why do I need site administrator permission to revoke group access?

20 views August 26, 2026 0

Can SSO or SCIM add the user back after I remove them?

21 views August 26, 2026 0

A finding was resolved earlier but appeared again in a new scan. Why?

16 views August 26, 2026 0

If the finding comes back, can I create another remediation ticket?

23 views August 26, 2026 0

Can I directly revoke access from a Too Many Admins finding?

23 views August 26, 2026 0

What happens if I try to remove the last project admin?

24 views August 26, 2026 0

Will changes made through Access Reviewer360 appear in Jira’s audit log?

27 views August 26, 2026 0

Can service accounts and automation users be excluded?

33 views August 26, 2026 0

Can I use both external groups and email domains?

27 views August 26, 2026 0

Why do I need to define internal user domains?

56 views August 26, 2026 0

Customers see “Invalid Issuer in the SAML Response. Please verify IDP Entity ID value is correct.” when logging in to the JSM portal. How do I fix this?

6 views October 13, 2026 0

Customers see “Invalid SAML configurations: Invalid Email Attribute” when accessing the JSM portal. What does this mean?

3 views October 13, 2026 0

Customers see “Insufficient Permissions. You’ve stumbled on the wrong portal.” even after a successful SSO login. Why?

4 views October 13, 2026 0

All end customers are unable to access any request types for a particular project. How do I fix this?

2 views October 13, 2026 0

After setting up a custom domain, customers see “Invalid Audience in the SAML Response.” What changed?

2 views October 13, 2026 0

Customers see “Error occurred while validating OAuth/OIDC request.” How do I resolve it?

2 views October 13, 2026 0

Customers see “Email Visibility of your user might be private. Please change it to public.” but their email is already public. What else causes this?

2 views October 13, 2026 0

Does the app need an active Atlassian Guard subscription for SSO on the JSM portal?

2 views October 13, 2026 0

How is the app licensed?

2 views October 13, 2026 0

Which authentication protocols does the app support?

2 views October 13, 2026 0

Does the app support multiple Identity Providers (IdPs)?

2 views October 13, 2026 0

Can I configure multiple IdPs using different authentication protocols?

2 views October 13, 2026 0

Does the app support domain-based portal access?

2 views October 13, 2026 0

Can portal access be restricted based on JSM Organizations?

2 views October 13, 2026 0

Does the app automatically create a customer when they sign in for the first time?

2 views October 13, 2026 0

Can the app automatically create JSM Organizations based on IdP groups?

2 views October 13, 2026 0

Can users be assigned to JSM Organizations based on email domains or IdP groups?

2 views October 13, 2026 0

Can the app make a JSM portal accessible regardless of Jira’s native portal restrictions?

2 views October 13, 2026 0

What user data does the app store?

3 views October 13, 2026 0

Can portal access be restricted based on IdP groups?

4 views October 13, 2026 0

What is Access Reviewer360 for Jira?

2 views November 6, 2026 0

What can I use Access Reviewer360 for?

2 views November 6, 2026 0

How do I see who has access to a Jira project?

2 views November 6, 2026 0

How do I find all Jira projects a user can access?

2 views November 6, 2026 0

How do I find all users who have access to a Jira project?

3 views November 6, 2026 0

What is a Jira Access Review Cycle?

3 views November 6, 2026 0

How do I configure an Access Review Cycle in Jira?

2 views November 6, 2026 0

How often can I run Jira Access Reviews?

2 views November 6, 2026 0

What is the Review Period in an Access Review?

2 views November 6, 2026 0

Is the Review Period the same as the Access Review Cycle completion date?

3 views November 6, 2026 0

Which Jira projects can I include in an Access Review?

2 views November 6, 2026 0

Can I run a Jira Access Review for selected projects only?

2 views November 6, 2026 0

Who can review Jira project access?

2 views November 6, 2026 0

Can Project Admins perform access reviews without being Jira administrators?

2 views November 6, 2026 0

What happens when an Access Review Cycle starts?

1 views November 6, 2026 0

What is the Access Review Schedule?

2 views November 6, 2026 0

Where are Jira Access Review tickets created?

3 views November 6, 2026 0

Where are Jira remediation tickets created?

2 views November 6, 2026 0

What happens if Access Reviewer360 cannot remove access directly?

3 views November 6, 2026 0

Can I change the review configuration while an Access Review is active?

4 views November 6, 2026 0

What is the Project Roles tab in Access Reviewer360?

1 views November 6, 2026 0

Can I use Project Roles without running an Access Review?

2 views November 6, 2026 0

Why don’t I see Accept and Revoke in Project Roles?

1 views November 6, 2026 0

What changes in Project Roles during an Access Review?

1 views November 6, 2026 0

Who can access Project Roles for a Jira project?

1 views November 6, 2026 0

Can I review Jira group members in Project Roles?

1 views November 6, 2026 0

What does Accept mean in a Jira Access Review?

1 views November 6, 2026 0

What does Revoke mean in a Jira Access Review?

1 views November 6, 2026 0

What happens when I revoke Jira project access?

1 views November 6, 2026 0

What happens if I remove a user from a Jira group?

1 views November 6, 2026 0

Can I bulk Accept or Revoke access in Project Roles?

1 views November 6, 2026 0

How do I find out why a Jira user has access to a project?

1 views November 6, 2026 0

How do I trace a Jira user’s access path?

1 views November 6, 2026 0

Can I see whether Jira access is direct or through a group?

1 views November 6, 2026 0

How do I audit Jira permissions and permission schemes?

1 views November 6, 2026 0

How do I find direct permission grants in Jira?

1 views November 6, 2026 0

Can I see historical Jira access?

1 views November 6, 2026 0

Where can I monitor the progress of an Access Review?

1 views November 6, 2026 0

How do I identify risky Jira access?

2 views November 6, 2026 0

Can Access Reviewer360 help with Jira access reviews for SOC 2, ISO 27001, or SOX?

1 views November 6, 2026 0

How do I audit group-based access in Jira?

1 views November 6, 2026 0

Why is group-based access difficult to audit in Jira?

1 views November 6, 2026 0

What happens when I revoke access through a group?

1 views November 6, 2026 0

What does Superseded mean in Access Reviewer360?

1 views November 6, 2026 0

What happens when a Jira access review becomes overdue?

1 views November 6, 2026 0